I. Guide Overview

1.1 Applicable Audience

This guide applies to non-administrator users of RiskGuard, including:

• New employees
• Field inspection personnel
• Equipment operators
• Safety observers

1.2 Core Functions

Essential functions for new employees:

• Mobile Operations: Using the mobile APP
• Inspection Execution: QR code/NFC inspection
• Hazard Management: Problem reporting and tracking
• Personal Management: Account and information maintenance

1.3 Learning Path

Device Preparation → Inspection Operations → Hazard Management → Information Maintenance

II. Device Preparation

2.1 Mobile Usage

• Using RiskGuard on Mobile
  APP Download and Login Guide
  • Supported Systems: iOS 12+/Android 8+
  • Download Method: Search "RiskGuard" in app store
  • Login Credentials: Username + Initial password

2.2 Computer Usage

• Using RiskGuard on Computer
  Web Interface Guide
  • Access Address: https://risk.meanssoft.com
  • Browser Requirements: Latest Chrome/Firefox/Edge
  • Function Limitations: Some mobile features unavailable

III. Inspection Operation Guide

3.1 QR Code Inspection

• How to Scan QR Code for Inspection
  Standard Inspection Process
  1. Open APP and scan equipment QR code
  2. Complete inspection items as prompted
  3. Submit inspection results
  • Precautions: Ensure adequate lighting, maintain 20-30 cm distance

3.2 NFC Inspection

• How to Use NFC for Inspection
  Contactless Inspection
  1. Enable phone NFC function
  2. Approach equipment sign (distance ≤5 cm)
  3. Automatically read equipment information
  • Applicable Scenarios: Low light/Damaged QR codes

3.3 Task Management

• How to View Inspection Tasks
  Task Query and Execution
  • Today's Tasks: Red-marked priority tasks
  • Task Details: Inspection requirements/Deadlines
  • Status Markers: Pending/In progress/Completed

3.4 Record Query

• How to View Inspection Records
  Historical Record Query
  • Time Filter: View by day/week/month
  • Status Filter: Normal/Abnormal records
  • Detail View: Inspection item results/Site photos

IV. Hazard Management Guide

4.1 Hazard Reporting

• How to Report Hazards
  Snapshot Function Usage
  1. Click "Snapshot" in APP
  2. Take hazard photos (≥2)
  3. Fill in hazard description
  4. Select hazard type
  5. Submit for review
  • Requirements: Clear photos, accurate description

4.2 Hazard Handling

• How to Handle Hazards
  Participating in Hazard Rectification
  1. Receive rectification notice
  2. Review rectification requirements
  3. Implement rectification measures
  4. Upload rectification photos
  5. Submit acceptance request
  • Time Requirements: Complete within specified time

V. Personal Information Management

5.1 Account Information

• How to Modify Personal Information
  Information Maintenance Guide
  • Editable Items: Phone number/Email/Avatar
  • Non-editable Items: Employee ID/Department (requires admin)
  • Update Frequency: Update when information changes

5.2 Password Management

• How to Change Login Password
  Password Security Guide
  1. Go to "Personal Center" → "Security Settings"
  2. Verify current password
  3. Enter new password (8-20 characters, uppercase+lowercase+numbers)
  4. Confirm changes
  • Requirement: Mandatory change every 90 days

5.3 Password Recovery

• What to Do If You Forget Password
  Password Reset Process
  1. Click "Forgot Password" on login page
  2. Verify identity (phone/email)
  3. Set new password
  4. Log in again
  • Alternative: Contact system administrator

VI. Frequently Asked Questions

6.1 Inspection Questions

Q1: What to do if QR code scanning doesn't work?
A: 1. Check network connection 2. Clean lens 3. Adjust distance/angle 4. Contact administrator to check QR code

Q2: What to do if task list doesn't display?
A: 1. Pull down to refresh 2. Check date settings 3. Confirm account permissions 4. Contact administrator

6.2 Hazard Questions

Q3: What to do if photo upload fails?
A: 1. Check image size (≤5MB) 2. Switch network (WiFi/4G) 3. Restart APP and retry

Q4: What to do if rectification notice not received?
A: 1. Check notification settings 2. View "To-Do List" 3. Contact safety administrator

6.3 Account Questions

Q5: What to do if SMS verification code not received?
A: 1. Check SMS blocking 2. Retry after 60 seconds 3. Confirm phone number 4. Contact administrator

Q6: What to do if locked after multiple wrong passwords?
A: 1. Wait 30 minutes for auto-unlock 2. Use "Forgot Password" reset 3. Contact administrator to unlock